Sentiment Analysis of AI: Perception and Attitudes from the Public Perception

This research investigates public opinion towards Artificial Intelligence (AI) through analyzing social media, articles, blogs, and forums. The study applies advanced machine learning methods and natural language processing to classify the sentiments as positive, negative or neutral. The main objective is to determine people's reaction towards AI, present the common presents ideas a and new tendencies, AI and Sentiment investigate Analyzer the (ASA) the differences algorithm analysis in that and perception can recommendations depending effectively in on analyze a the demographic meaningful collected and manner. data geographic The and factors. experimental present the results study shows that the overall sentiment towards AI is positive and there are significant differences in opinions based on demographic groups. These insights are useful for AI designers, regulators and storytellers to help address the public's concerns, adjust their communication approach and participate in the informed conversation about AI. Finally, this research adds knowledge on the acceptance and awareness of AI in society and is helpful in guiding the development of AI that is consistent with societal norms.

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Publication Details

Published
2025-04-02
DOI
https://doi.org/10.23919/indiacom66777.2025.11115764
Primary Topic
Computational and Text Analysis Methods
Type
article
Field-Weighted Citation Impact
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article

Sentiment Analysis of AI: Perception and Attitudes from the Public Perception

Dheeraj Malhotra, Siddarth Jain, Sarthak Jain
Computational and Text Analysis Methods
article

Sentiment Analysis of AI: Perception and Attitudes from the Public Perception

Dheeraj Malhotra, Siddarth Jain, Sarthak Jain
article en

Abstract

This research investigates public opinion towards Artificial Intelligence (AI) through analyzing social media, articles, blogs, and forums. The study applies advanced machine learning methods and natural language processing to classify the sentiments as positive, negative or neutral. The main objective is to determine people's reaction towards AI, present the common presents ideas a and new tendencies, AI and Sentiment investigate Analyzer the (ASA) the differences algorithm analysis in that and perception can recommendations depending effectively in on analyze a the demographic meaningful collected and manner. data geographic The and factors. experimental present the results study shows that the overall sentiment towards AI is positive and there are significant differences in opinions based on demographic groups. These insights are useful for AI designers, regulators and storytellers to help address the public's concerns, adjust their communication approach and participate in the informed conversation about AI. Finally, this research adds knowledge on the acceptance and awareness of AI in society and is helpful in guiding the development of AI that is consistent with societal norms.

Vivekananda Institute of Biotechnology (IN)
Reduced inequalities
Openalex Percentile: Top 69%
Computational and Text Analysis Methods
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