Integration of Emotional Intelligence and Servant Leadership Towards an Enhanced Strategic Model

Government and nonprofit institutions operate in complex environments that demand ethical, inclusive, and adaptive leadership. This study investigates the integration of Emotional Intelligence (EI) and Servant Leadership (SL) in three selected organizations in the Philippines: Human Settlements Adjudication Commission (HSAC), Department of Human Settlements and Urban Development (DHSUD), and Open-Heart Foundation Worldwide Inc. (OHFWI). Using a descriptive-correlational research design and standardized assessment tools, data were collected from 500 employees to determine how leaders’ EI competencies influenced their SL behaviors. The findings reveal that key EI traits—particularly empathy, self-awareness, and social skills—strongly correlate with servant leadership practices such as emotional healing, ethical behavior, and empowerment. Statistical tests showed significant relationships between EI and SL, with demographic factors like age and tenure playing a moderating role. This study culminates in a proposed strategic leadership model aimed at fostering emotionally intelligent and servant-oriented leadership in public and nonprofit institutions. The model offers practical implications for leadership development programs and policy reforms. Keywords: emotional intelligence, servant leadership, governance, leadership development, public service

Authors

Publication Details

Journal
International Multidisciplinary Research Journal
Published
2025-08-14
DOI
https://doi.org/10.54476/ioer-imrj/723705
Primary Topic
Emotional Intelligence and Performance
Type
article
Field-Weighted Citation Impact
0.00
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article

Integration of Emotional Intelligence and Servant Leadership Towards an Enhanced Strategic Model

Odessa Mae Santos Robes
International Multidisciplinary Research Journal
Emotional Intelligence and Performance
article

Integration of Emotional Intelligence and Servant Leadership Towards an Enhanced Strategic Model

Odessa Mae Santos Robes
article en

Abstract

Government and nonprofit institutions operate in complex environments that demand ethical, inclusive, and adaptive leadership. This study investigates the integration of Emotional Intelligence (EI) and Servant Leadership (SL) in three selected organizations in the Philippines: Human Settlements Adjudication Commission (HSAC), Department of Human Settlements and Urban Development (DHSUD), and Open-Heart Foundation Worldwide Inc. (OHFWI). Using a descriptive-correlational research design and standardized assessment tools, data were collected from 500 employees to determine how leaders’ EI competencies influenced their SL behaviors. The findings reveal that key EI traits—particularly empathy, self-awareness, and social skills—strongly correlate with servant leadership practices such as emotional healing, ethical behavior, and empowerment. Statistical tests showed significant relationships between EI and SL, with demographic factors like age and tenure playing a moderating role. This study culminates in a proposed strategic leadership model aimed at fostering emotionally intelligent and servant-oriented leadership in public and nonprofit institutions. The model offers practical implications for leadership development programs and policy reforms. Keywords: emotional intelligence, servant leadership, governance, leadership development, public service

International Multidisciplinary Research JournalVol. 7(3)
Openalex Percentile: Top 75%
Emotional Intelligence and Performance
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