Knowledge management infrastructure capabilities, management information system efficiency and organizational performance: Basis for higher education institution’s sustainable competitive advantage framework

The purpose of this paper is to create a framework for Higher Education Institution's sustainable competitive advantage.The determining factors used were knowledge management infrastructure capabilities, management information system and organizational performance.A total of 265 respondents accomplished the research instrument with a Cronbach Alpha Value of 0.83 making it reliable for the study.In interpreting the data, the statistical tools employed were frequency percentage, ranking, weighted mean, Shapiro-Wilk Test, Spearman rho.Based on the findings, selected institution has high knowledge management infrastructure capability.The selected institution and has a high organizational performance with efficient Management Information System.Findings revealed that statistically significant relationship exists between knowledge management infrastructure capabilities and organization performance.There was also statistically significant relationship that exists between MIS efficiency and organization performance since all the obtained p-values were less than 0.01 which implies that efficient MIS led to better organizational performance.Thus, the development of an Institution's Sustainable Competitive Advantage Framework was recommended by the proponent for utilization of Higher Education Institutions.