The Role of Internal Social Responsibility Practices in Enhancing Quality of Work Life .

This study investigates the impact of Internal Corporate Social Responsibility (ICSR) practices on the Quality of Work Life (QWL) of employees in the Algerian company context. It focuses on seven key dimensions: work-life balance, training and education, working conditions, employment stability, human rights, workplace diversity, and job enrichment. Unlike previous research, which focused mainly on external CSR aspects, this research offers a novel contribution by analyzing internal CSR practices and their direct influence on employees’ perceived Quality of Work Life. A total of 180 employees from Hassnaoui Group and Chiali Group were surveyed using a structured questionnaire. Statistical analysis using SPSS showed a strong positive correlation (r = 0.767) between ICSR and QWL, with 58.8% of the variance in QWL explained by ICSR. Among the dimensions, human rights and training and education had the greatest influence. These findings highlight the importance of ICSR in creating a supportive and productive work environment. The study recommends adopting innovative internal CSR strategies that prioritize employees and foster a work environment supportive of their personal and professional needs.