Analisis Kinerja Rantai Pasok Produk Kain Spunbond Menggunakan Metode SCOR (Studi Kasus PT. MMS)

Abstract. This study aims to analyze the Supply Chain performance of spunbond products at PT. Mekar Maju Spunjaya using the Supply Chain Operation Reference (SCOR) model. The SCOR framework was chosen due to its systematic approach in evaluating Supply Chain performance through five key processes: Plan, Source, Make, Return, and Return. A descriptive quantitative method was employed, with data collected through direct observation, interviews, documentation, and benchmarking against ideal industry performance standards. The results indicate performance gaps in several key attributes, such as Perfect Order Fulfillment (POF), which reached only 64% compared to the ideal 95%, and Order Fulfillment Cycle Time (OFCT), which took 14 days versus the standard of 8 days. Furthermore, Cost efficiency requires improvement, as shown by the Cost of Goods Sold (COGS) reaching 68%, whereas the industry benchmark is 40%. These findings highlight the need for improvements in reliability, process speed, and Cost control. The study concludes that the Supply Chain performance of PT. Mekar Maju Spunjaya has not yet reached optimal levels when compared to industry benchmarks. Therefore, it is recommended that the company continuously evaluate its Supply Chain processes based on SCOR indicators to enhance competitiveness and overall operational efficiency. Abstrak. Penelitian ini bertujuan untuk menganalisis kinerja rantai pasok produk spunbond di PT. Mekar Maju Spunjaya dengan menggunakan pendekatan Supply Chain Operation Reference (SCOR). Model SCOR dipilih karena mampu memberikan kerangka kerja yang sistematis dalam mengevaluasi kinerja rantai pasok melalui lima proses utama, yaitu Plan, Source, Make, Return, dan Return. Metode penelitian yang digunakan adalah kuantitatif deskriptif, dengan pengumpulan data melalui observasi langsung, wawancara, dokumentasi, serta benchmarking terhadap standar kinerja ideal industri sejenis. Hasil penelitian menunjukkan adanya gap kinerja pada beberapa atribut utama, seperti Perfect Order Fulfillment (POF) yang hanya mencapai 64% dari standar ideal 95%, serta Order Fulfillment Cycle Time (OFCT) yang memerlukan waktu 14 hari dibanding standar 8 hari. Selain itu, efisiensi biaya masih perlu ditingkatkan, terbukti dari Cost of Goods Sold (COGS) yang mencapai 68% dibanding standar industri sebesar 40%. Temuan ini menunjukkan perlunya perbaikan pada aspek keandalan, kecepatan proses, dan pengendalian biaya. Penelitian ini menyimpulkan bahwa kinerja rantai pasok PT. Mekar Maju Spunjaya belum sepenuhnya optimal jika dibandingkan dengan benchmark industri. Oleh karena itu, perusahaan disarankan untuk melakukan evaluasi berkelanjutan terhadap proses rantai pasoknya berdasarkan indikator-indikator dalam model SCOR agar dapat meningkatkan daya saing dan efisiensi operasional secara menyeluruh.