Meeting the Employee Satisfaction Needs of Historically Marginalized Groups

This study examines how federal workplace programs meet employee satisfaction needs, especially for historically marginalized groups, including Black people, female employees, and people with disabilities. It uses the 2022 U.S. federal employee viewpoint survey data and multivariate OLS regressions. Findings indicate that although diversity, equity, inclusion, and accessibility (DEIA) programs positively affect employee satisfaction, the effects of DEIA programs on employee satisfaction are moderated by the historically marginalized groups examined. The study highlights the importance of policies that safeguard various employee groups against discrimination, biases, and workplace exclusion, thereby fostering desirable outcomes for all. It attests to the need for workplace policies to be fully aligned with the expectations of the various groups, rather than a one-size-fits-all.

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Publication Details

Journal
Public Administration Quarterly
Published
2025-08-14
DOI
https://doi.org/10.1177/07349149251362196
Citations
3
Primary Topic
Gender Diversity and Inequality
Type
article
Field-Weighted Citation Impact
11.60
Controls
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article

Meeting the Employee Satisfaction Needs of Historically Marginalized Groups

Julius A. Nukpezah, Latara M. Arterberry
3 citations
Public Administration Quarterly
Gender Diversity and Inequality
11.60
article

Meeting the Employee Satisfaction Needs of Historically Marginalized Groups

Julius A. Nukpezah, Latara M. Arterberry
article en
3 citations

Abstract

This study examines how federal workplace programs meet employee satisfaction needs, especially for historically marginalized groups, including Black people, female employees, and people with disabilities. It uses the 2022 U.S. federal employee viewpoint survey data and multivariate OLS regressions. Findings indicate that although diversity, equity, inclusion, and accessibility (DEIA) programs positively affect employee satisfaction, the effects of DEIA programs on employee satisfaction are moderated by the historically marginalized groups examined. The study highlights the importance of policies that safeguard various employee groups against discrimination, biases, and workplace exclusion, thereby fostering desirable outcomes for all. It attests to the need for workplace policies to be fully aligned with the expectations of the various groups, rather than a one-size-fits-all.

Public Administration Quarterly
Mississippi State University (US)
Openalex Percentile: Top 2%
Gender Diversity and Inequality
11.60
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