Efficiency in Human Resource Management through the Digital System “Satu Kemenkeu”

This study aims to evaluate the effectiveness of the digital automation system "Satu Kemenkeu" in enhancing human resource management (HRM) efficiency and productivity within the Ministry of Finance. Employing a descriptive qualitative approach, data were collected through in-depth interviews, observations, and document analysis involving 18 informants from various hierarchical levels. The findings indicate that the implementation of the system has reduced administrative service time by up to 43.7%, increased daily data entry volume from 24 to 47 entries per officer, and accelerated performance reporting by 53%. Moreover, the application provides real-time data access and incorporates performance evaluation features based on objective indicators, strengthening managerial decision-making processes. Nonetheless, challenges such as digital literacy gaps, reliance on central technical units, and limited regional infrastructure continue to hinder the system's optimal performance. The study recommends comprehensive user training strategies, reinforcement of local technical support, and the development of data-driven feedback mechanisms to ensure the sustainability of digital transformation in public sector HRM.

Authors

Institutions

Publication Details

Journal
Golden Ratio of Human Resource Management
Published
2025-07-30
DOI
https://doi.org/10.52970/grhrm.v5i2.1551
Primary Topic
Employee Performance and Management
Type
article
Field-Weighted Citation Impact
0.00
Controls
|||
ALL TIME
JAN
FEB
MAR
APR
MAY
JUN
JUL
AUG
SEP
OCT
article

Efficiency in Human Resource Management through the Digital System “Satu Kemenkeu”

Dwi Putranto Riau, Emma Erwin, Tora Akadira
Golden Ratio of Human Resource Management
Employee Performance and Management
article

Efficiency in Human Resource Management through the Digital System “Satu Kemenkeu”

Dwi Putranto Riau, Emma Erwin, Tora Akadira
article en

Abstract

This study aims to evaluate the effectiveness of the digital automation system "Satu Kemenkeu" in enhancing human resource management (HRM) efficiency and productivity within the Ministry of Finance. Employing a descriptive qualitative approach, data were collected through in-depth interviews, observations, and document analysis involving 18 informants from various hierarchical levels. The findings indicate that the implementation of the system has reduced administrative service time by up to 43.7%, increased daily data entry volume from 24 to 47 entries per officer, and accelerated performance reporting by 53%. Moreover, the application provides real-time data access and incorporates performance evaluation features based on objective indicators, strengthening managerial decision-making processes. Nonetheless, challenges such as digital literacy gaps, reliance on central technical units, and limited regional infrastructure continue to hinder the system's optimal performance. The study recommends comprehensive user training strategies, reinforcement of local technical support, and the development of data-driven feedback mechanisms to ensure the sustainability of digital transformation in public sector HRM.

Golden Ratio of Human Resource ManagementVol. 5(2)
Indonesia Open University (ID)
Openalex Percentile: Top 63%
Employee Performance and Management
AI Navigator

Ask Laika to Summarize, Analyze, and Connect papers live on the map.

Summarize Papers & Methodologies

Extract key findings, datasets, and comparative methods across publications.

Benchmark Rankings & Visual Analytics

Rank top research institutions, authors, funders, topics, and journals by Field-Weighted Citation Impact (FWCI) and paper volume with instant charts.

Connect Distant Disciplines

Bridge topological clusters on the map to find hidden collaborative intersections.