Application of The Thinking Design Method in UI/UX Design of The Lawn Mowing Service Application

People in Bangkinang have difficulty accessing effective lawn mowing services. Lack of information and traditional ordering methods prevent service providers from expanding their market reach. A digital solution is needed to overcome this problem. In Bangkinang City, many people are engaged in lawn mowing services, but ordering for this service traditionally done through brochures and word of mouth recommendations. This study focuses on developing a lawn mowing service application using design thinking. English This methodology consists of five steps: empathize, define, ideate, prototype, and test, which are used to understand user needs, generate ideas, develop prototypes, and test solutions. The research results in the form of a prototype mobile application for service providers in Bangkinang City, tested using the system usability ladder (SUS) method with an average score of $\mathbf{8 0. 6 6}$ for the service user application and $\mathbf{8 1. 5}$ for the service provider application, indicating that the application is easy to use and well received by users. This research is expected to improve the effectiveness and efficiency of the lawn mowing servise booking process and contribute significantly to the development of information technology in the community. This research aims to design a lawn mowing service application using design thinking, to give users a good experience and can efficiently order services.