Evaluation of Basic Training for Civil Servant Candidates in Blended Learning Using the Balanced Scorecard (BSC) Approach

Since the covid 19 pandemic, the basic training model for civil servants in Indonesia uses a blended learning model. However, this model has not been evaluated. Therefore, this research aims to evaluate the implementation of basic training for civil servant candidates in a blended learning format. This study adopts a mixed-methods research design, integrating both qualitative and quantitative data analysis. The population in this study consists of 120 basic training participants and affiliated training institutions from regencies in Gorontalo Province in 2023. The research results show that the balanced scorecard (BSC) approach in the implementation of basic training for civil servant candidates in a blended learning format is highly effective, as it enables a comprehensive evaluation of the training process. The finding this research provide valuable insight for policymaker and agencies seeking to develop performance of civil servant.