Predominance of Non-Clinical Complaints in 1-Star Reviews of Mohs Surgeons: A Qualitative Analysis
Negative reviews of Mohs surgeons are primarily driven by nonclinical concerns, especially among nonsurgical patients. These findings highlight the importance of communication and staff interactions in patient satisfaction.
Authors
- Aman Nihal (ORCID: https://orcid.org/0000-0002-9159-2608)
- Conway C. Huang (ORCID: https://orcid.org/0000-0003-2238-3164)
- Michael Goldenberg (ORCID: https://orcid.org/0000-0003-3428-3566)
- Eric Olsen (ORCID: https://orcid.org/0000-0002-2843-8886)
Institutions
- Apple (Israel) (IL)
- University of Alabama at Birmingham (US)
Publication Details
- Journal
- Dermatologic Surgery
- Published
- 2025-08-19
- DOI
- https://doi.org/10.1097/dss.0000000000004830
- Primary Topic
- Education and Learning Interventions
- Type
- article
- Field-Weighted Citation Impact
- 0.00