Causes and Impacts of Poor Communication in the Residential Projects in Egypt

The construction industry is a complex business. Due to it consists of a various types of stakeholders characterized with different objectives, skills, cultures and professions. This requires effective communication management between the different stakeholders to facilitate their interaction and ensure the delivery of successful projects. Communication is a process that involves the transfer of information between parties and it is directly affects the project’s success. Poor communication can result in project failure especially in severe cases where the problem is left unsolved. The main objective of this study is to determine the causes and impacts of poor communication in residential projects. Data from 21 recent residential projects were collected to determine causes and impacts of poor communication in residential projects. The results showed that the most significant causes and impacts of poor communication in residential projects. Egyptian construction parties can use these results to enhance communication in residential projects.