Global Capability Centres: Emerging Opportunities and Challenges

This article explores the evolving landscape of Global Capability Centres (GCCs) in India, highlighting their shift from cost arbitrage units to strategic hubs of innovation and value creation. Drawing on a roundtable discussion with industry leaders, it examines key themes including locational shifts, leadership strategies, talent challenges, and the impact of emerging technologies like GenAI. The article offers insights into how GCCs can navigate increasing complexity and global competition while strengthening their role within multinational enterprises. It also discusses implications for business schools in shaping the next generation of GCC leadership.