The role of third-sector helplines in epilepsy support: Insights from a retrospective analysis of routine data from a UK service (2020–2024)
This first systematic examination of a third-sector epilepsy helpline reveals high and growing demand, broad reach, and access inequities. Routine helpline data may offer a novel, real-time lens on community needs. Our analytic method could support evaluations of other helplines.
Authors
- Adam J. Noble (ORCID: https://orcid.org/0000-0002-8070-4352)
- Anthony G Marson (ORCID: https://orcid.org/0000-0002-6861-8806)
- Pete Dixon (ORCID: https://orcid.org/0000-0002-2150-5580)
- David Thornton (ORCID: https://orcid.org/0000-0003-0127-1104)
- Konstantinos Daras (ORCID: https://orcid.org/0000-0002-4573-4628)
- Kathryn Hughes (ORCID: https://orcid.org/0000-0002-8099-066X)
- Ishat Khan
- Lucy Acton
Institutions
- University of Liverpool (GB)
- Epilepsy Action (GB)
Publication Details
- Journal
- Seizure
- Published
- 2025-08-18
- DOI
- https://doi.org/10.1016/j.seizure.2025.08.019
- Citations
- 1
- Primary Topic
- Epilepsy research and treatment
- Type
- article
- Field-Weighted Citation Impact
- 1.47
Funders
- National Institute for Health and Care Research
- Department of Health and Social Care
- National Institute for Health Research Collaboration for Leadership in Applied Health Research and Care North West Coast