The role of proactive attitude and employee engagement in mediating the effect of perceived organizational Support and workplace spirituality on public servant performance in Indonesia

This study analyzes the relationship between perceived organizational Support and workplace spirituality to improve employee performance by using proactive attitude and engagement as mediators. The sampling method was randomly distributing questionnaires to 101 civil servants in Indonesia, which was used for data analysis. Structural equation modeling techniques were used to analyze the hypothesis by adopting AMOS version 26. The analysis of the collected cross-sectional data was conducted quantitatively. The study’s findings showed a significant influence between the perception of organizational Support on creative attitudes and employee performance, and proactive attitudes mediated the impact of perceptions of organizational Support on employee performance. Furthermore, the research results reported that workplace spirituality also had a significant positive effect on employee engagement and employee performance, and employee engagement mediated the impact of workplace spirituality on employee performance. The results also report that proactive attitude and employee engagement significantly positively affect employee performance. The results of this study may be helpful for the government as a policy maker who takes a broader view and considers the importance of proactive attitude and employee engagement in improving employee performance in the civil service environment. This study contributes to the literature on human resource practices oriented toward proactive attitudes and employee engagement as mediators of the influence of perceived organizational Support and workplace spirituality on employee performance, especially among civil servants in Indonesia.