Telehealth services for acute diseases management: principles, trends and challenges in selected health facilities in the greater Accra region, Ghana

The study found that healthcare professionals' satisfaction with telehealth services was most strongly influenced by how useful they perceived it to be. Telehealth services that were easier to use not only increased user satisfaction but also enhanced the perceived value of the tools. Interestingly, those who perceived higher levels of risk still tended to find the systems useful, although their overall satisfaction was slightly lower. Changes within healthcare organizations also had mixed effects, lowering perceptions of usefulness in some cases but slightly improving satisfaction. These findings suggest that strengthening system support, infrastructure, and aligning telehealth tools with clinical tasks can significantly encourage adoption in settings with limited resources.