Design of Whistleblowing System in Higher Education Environment Based on Web Service

Higher education faces various fraud challenges in the field of integrity. Whistleblowing is an important solution to reveal violations that occur in higher education. Whistleblowers often face a moral dilemma: reporting fraud or protecting the whistleblower. Support and protection for whistleblowers are important so that they feel safe and avoid unfair retaliation. To solve this problem, it is necessary to develop a web-service-based whistleblowing system that can be adapted to other universities. This system protects the privacy of the whistleblower by not asking for the whistleblower's data (anonymous) but using a unique code to track the progress of the report handling. Encryption of the code and report description using AES (Advanced Encryption Standard) increases the security of the report information so that only the authorized task force can access the information. Dashboard security is strengthened with a token to access the API that leads to the dashboard. At the same time, the distribution of reports based on the level of handling accelerates and ensures reliable handling of cases by the authorized task force.