Strategic Socio-Technical Innovation in Urban Living Labs: A Framework for Smart City Evolution

Urban Living Labs (ULLs) are pivotal for promoting socio-technical innovation in smart cities, yet their role in achieving sustainable urban development remains underexplored. This study addresses this gap by proposing a systematic literature review (SLR) to develop effective implementation strategies. Unlike previous studies focusing on individual aspects of these labs, our holistic approach emphasizes the orchestration of actors and innovative experiment design to co-create value with citizens. By addressing specific issues in current smart city practices—such as the misalignment between technology and community needs and among stakeholders, limited citizen engagement, and the lack of iterative testing environments—the study explores practical strategies for improvement. The proposed strategies illustrate how Urban Living Labs can serve as essential platforms for achieving sustainable and inclusive urban growth through effective socio-technical innovation integration.