Practitioner Perspectives on the Uses of Generative AI Chatbots in Mental Health Care: Mixed Methods Study
Findings suggest practitioners favor administrative uses of generative AI and are more likely to recommend chatbots to clients after exposure. This study highlights a need for practitioner education and guidelines to support safe and effective AI integration in mental health care.
Authors
- Simon Dennis (ORCID: https://orcid.org/0000-0002-1890-1187)
- A. Coleman
- Lyndsey Hipgrave
- Jessie Goldie
Institutions
- The University of Melbourne (AU)
- Melbourne Health (AU)
- Monash University (AU)
Publication Details
- Journal
- JMIR Human Factors
- Published
- 2025-08-10
- DOI
- https://doi.org/10.2196/71065
- Primary Topic
- Digital Mental Health Interventions
- Type
- article
- Field-Weighted Citation Impact
- 0.00