Political public relations in digital health communication: Engagement and trust building

Background: The increasing complexity of health crises in the digital era has heightened the need for effective communication strategies that not only inform but also build trust. Political Public Relations (Political PR) has emerged as a central actor in framing public understanding and shaping behavior in response to government-led health campaigns. Purpose: This study explores how Political PR strategies are utilized in digital health communication to influence public trust and engagement. Methods: Employing a qualitative-comparative method, this research analyzes two case studies—Indonesia and Country X—focusing on the effectiveness, framing, and ethical dimensions of Political PR campaigns. Results: The findings reveal that Political PR strategies that emphasize credibility, transparency, and interactive communication, especially those involving health experts, tend to foster stronger public engagement. Platforms like Instagram and YouTube are more effective than text-heavy media such as Twitter, particularly when messages are framed empathetically and supported by trusted sources. However, ethical challenges such as misinformation, political bias, and the use of non-expert influencers pose risks to public trust. Conclusion: The study highlights the critical need for campaigns to integrate evidence-based messaging, collaborative communication, and ethical standards. Implications: This research contributes to both theoretical and practical understandings of Political PR in health communication by offering insights on strategy development, public trust dynamics, and platform effectiveness. The findings are expected to guide future political communication efforts during public health emergencies in digital contexts.

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Publication Details

Journal
PRofesi Humas
Published
2025-08-10
DOI
https://doi.org/10.24198/prh.v10i1.62600
Primary Topic
Islamic Finance and Communication
Type
article
Field-Weighted Citation Impact
0.00
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article

Political public relations in digital health communication: Engagement and trust building

Andi Subhan Amir, Moti Pangkam
PRofesi Humas
Islamic Finance and Communication
article

Political public relations in digital health communication: Engagement and trust building

Andi Subhan Amir, Moti Pangkam
article en

Abstract

Background: The increasing complexity of health crises in the digital era has heightened the need for effective communication strategies that not only inform but also build trust. Political Public Relations (Political PR) has emerged as a central actor in framing public understanding and shaping behavior in response to government-led health campaigns. Purpose: This study explores how Political PR strategies are utilized in digital health communication to influence public trust and engagement. Methods: Employing a qualitative-comparative method, this research analyzes two case studies—Indonesia and Country X—focusing on the effectiveness, framing, and ethical dimensions of Political PR campaigns. Results: The findings reveal that Political PR strategies that emphasize credibility, transparency, and interactive communication, especially those involving health experts, tend to foster stronger public engagement. Platforms like Instagram and YouTube are more effective than text-heavy media such as Twitter, particularly when messages are framed empathetically and supported by trusted sources. However, ethical challenges such as misinformation, political bias, and the use of non-expert influencers pose risks to public trust. Conclusion: The study highlights the critical need for campaigns to integrate evidence-based messaging, collaborative communication, and ethical standards. Implications: This research contributes to both theoretical and practical understandings of Political PR in health communication by offering insights on strategy development, public trust dynamics, and platform effectiveness. The findings are expected to guide future political communication efforts during public health emergencies in digital contexts.

PRofesi HumasVol. 10(1)
Hasanuddin University (ID)
Peace, Justice and strong institutions
Openalex Percentile: Top 72%
Islamic Finance and Communication
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Political public relations in digital health communication: Engagement and trust building — Andi Subhan Amir, Moti Pangkam · PRofesi Humas (2025) | TGRS Research Map | TGRS