An Appraisal of Automation in the Banking Sector in Nigeria

This paper looked in to automation in the Nigerian banking sector. It explores the impact and challenges of automation in the Nigerian banking landscape, providing a comprehensive analysis of its implication for economic development. The study which is a conceptual study equally goes in to the detail history of banking automation in Nigeria. It started from the inception of application of a mechanical cash dispenser to the current era of artificial intelligence and robotic process applications. While the study concludes that banking automation has greatly enhanced banks` service deliveries in multiple ways, there is however need to put in place mechanisms to strengthen cybersecurity frameworks among other measures. Keywords: Automation, Artificial Intelligence, Robotic Process Application, Automated Teller Machine, Cybersecurity.

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Publication Details

Journal
IDOSR JOURNAL OF CURRENT ISSUES IN SOCIAL SCIENCES
Published
2025-08-10
DOI
https://doi.org/10.59298/jciss/2025/111.192100
Primary Topic
FinTech, Crowdfunding, Digital Finance
Type
article
Field-Weighted Citation Impact
0.00
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article

An Appraisal of Automation in the Banking Sector in Nigeria

Abdulrasheed Ahmed, Zainab Salihu Mormoni, Musa Lawal Salihu
IDOSR JOURNAL OF CURRENT ISSUES IN SOCIAL SCIENCES
FinTech, Crowdfunding, Digital Finance
article

An Appraisal of Automation in the Banking Sector in Nigeria

Abdulrasheed Ahmed, Zainab Salihu Mormoni, Musa Lawal Salihu
article en

Abstract

This paper looked in to automation in the Nigerian banking sector. It explores the impact and challenges of automation in the Nigerian banking landscape, providing a comprehensive analysis of its implication for economic development. The study which is a conceptual study equally goes in to the detail history of banking automation in Nigeria. It started from the inception of application of a mechanical cash dispenser to the current era of artificial intelligence and robotic process applications. While the study concludes that banking automation has greatly enhanced banks` service deliveries in multiple ways, there is however need to put in place mechanisms to strengthen cybersecurity frameworks among other measures. Keywords: Automation, Artificial Intelligence, Robotic Process Application, Automated Teller Machine, Cybersecurity.

IDOSR JOURNAL OF CURRENT ISSUES IN SOCIAL SCIENCESVol. 11(1)
Openalex Percentile: Top 65%
FinTech, Crowdfunding, Digital Finance
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