A news service recommendation model for enterprise employees integrating behavioural analysis and sequential patterns

In modern corporate environments, employees' news access behaviours exhibit significant sequential patterns, leading to the emergence of various news recommendation methods based on sequential patterns. These methods leverage artificial intelligence (AI) technologies to deliver personalised news recommendations, promoting knowledge updates and skill enhancement, thereby improving work efficiency and corporate competitiveness. However, previous research primarily focused on the overall browsing sequence patterns, neglecting the influencing of interactions between employees and content (e.g., comments, shares) on their interest in information and future access decisions. To solve this issue, we propose an AI-driven model called behavioural analysis and sequential patterns-based news service recommendation (BS-NSR). This model integrates news browsing sequences, a weighting model, n-order additive Markov chains and collaborative filtering, utilising AI to combine employees' news access sequences and interaction data for highly personalised news recommendations. Experimental results show that the BS-NSR model significantly improves the precision and relevance of news recommendations, supporting employees' knowledge growth and personal development, and enhancing corporate competitiveness and innovation. Through this AI-driven precision recommendation mechanism, companies can better meet employees' knowledge needs, optimise internal knowledge flow, strengthen team collaboration, and improve decision-making efficiency.

Authors

Institutions

Publication Details

Journal
International Journal of Business Process Integration and Management
Published
2025-01-01
DOI
https://doi.org/10.1504/ijbpim.2025.10072854
Primary Topic
Customer churn and segmentation
Type
article
Field-Weighted Citation Impact
0.00
Controls
|||
ALL TIME
JAN
FEB
MAR
APR
MAY
JUN
JUL
AUG
SEP
OCT
article

A news service recommendation model for enterprise employees integrating behavioural analysis and sequential patterns

Jie Guan, Jinsheng Gao, Shahrul Nazmi Sannusi, Jamaluddin Aziz
International Journal of Business Process Integration and Management
Customer churn and segmentation
article

A news service recommendation model for enterprise employees integrating behavioural analysis and sequential patterns

Jie Guan, Jinsheng Gao, Shahrul Nazmi Sannusi, Jamaluddin Aziz
article en

Abstract

In modern corporate environments, employees' news access behaviours exhibit significant sequential patterns, leading to the emergence of various news recommendation methods based on sequential patterns. These methods leverage artificial intelligence (AI) technologies to deliver personalised news recommendations, promoting knowledge updates and skill enhancement, thereby improving work efficiency and corporate competitiveness. However, previous research primarily focused on the overall browsing sequence patterns, neglecting the influencing of interactions between employees and content (e.g., comments, shares) on their interest in information and future access decisions. To solve this issue, we propose an AI-driven model called behavioural analysis and sequential patterns-based news service recommendation (BS-NSR). This model integrates news browsing sequences, a weighting model, n-order additive Markov chains and collaborative filtering, utilising AI to combine employees' news access sequences and interaction data for highly personalised news recommendations. Experimental results show that the BS-NSR model significantly improves the precision and relevance of news recommendations, supporting employees' knowledge growth and personal development, and enhancing corporate competitiveness and innovation. Through this AI-driven precision recommendation mechanism, companies can better meet employees' knowledge needs, optimise internal knowledge flow, strengthen team collaboration, and improve decision-making efficiency.

International Journal of Business Process Integration and ManagementVol. 12(1)
Chongqing Normal University (CN), National University of Malaysia (MY)
Openalex Percentile: Top 73%
Customer churn and segmentation
AI Navigator

Ask Laika to Summarize, Analyze, and Connect papers live on the map.

Summarize Papers & Methodologies

Extract key findings, datasets, and comparative methods across publications.

Benchmark Rankings & Visual Analytics

Rank top research institutions, authors, funders, topics, and journals by Field-Weighted Citation Impact (FWCI) and paper volume with instant charts.

Connect Distant Disciplines

Bridge topological clusters on the map to find hidden collaborative intersections.