AI Technologies in Intercultural Communication: Opportunities or Consequences?

This paper examines the application of technologies in the context of intercultural communication to determine the opportunities and consequences associated with the use of Artificial Intelligence (AI). The use of technology of different forms can be remarkable tools that offer effective channels to help bridge cultural barriers, promote knowledge of shared interests and navigate challenges associated with accessing people at different locations. With a focus on AI, this paper evaluates the impacts of AI technologies on human communication. It further examines the social consequences of AI attributes, the opportunities resulting from AI usage in transforming the world into a digital age. The extent to which AI technologies may result in difficulties were identified using examples from different regions. As a result, rational deduction from this paper is to adopt AI technologies in the context of intercultural communication with caution, understanding its dual effects on communication outcomes in a diverse, yet digital world.