The Influence of Leadership Characteristics and Work Motivation on Nurses’ Performance: A Study at Pamanukan Medical Center Subang General Hospital

The suboptimal performance of nurses has emerged as a significant issue at Pamanukan Medical Center Subang General Hospital. This situation is characterized by an increasing rate of absenteeism, a decline in work enthusiasm, and complaints regarding leadership behavior that is perceived as unfair, uncommunicative, and lacking in clear direction. These conditions have resulted in a decrease in the quality of nursing services. In light of this, the present study aims to analyze the influence of leadership behavior and work motivation on the performance of nurses. This study employed a quantitative approach using descriptive and verification methods. The sample consisted of 70 nurses, selected using a total sampling technique. Data were collected through an ordinal-scale questionnaire, with responses converted using the Method of Successive Intervals (MSI). Data analysis was performed using multiple linear regression with the aid of SPSS 29.0. The findings indicate that leadership behavior is categorized as moderate and has a positive and significant influence on the performance of nurses. Work motivation was also found to be at a moderate level and exerts a positive and significant influence on the performance of nurses. Collectively, leadership behavior and work motivation have a significant impact on the performance of nurses. These results highlight that leadership behavior is the most dominant factor influencing the performance of nurses. Therefore, strengthening leadership behavior and enhancing work motivation are strategic steps to optimize the performance of nurses in the hospital.