Enhancing Salon Management Using Infix: Digital Appointment Scheduling System
Reducing client wait times in service-oriented sectors is essential to improve customer satisfaction and maximize operational efficiency. Diverse tactics can be used to tackle this difficulty, including technical solutions and strategic management approaches. These techniques seek to align service capacity with consumer demand, ultimately minimizing wait times and enhancing the entire service experience.The purpose of Infix, i.e., digital appointment scheduling system for salons, is to systematize the present manual structure with the aid of computerized techniques and full-fledged computer software, meeting their needs so that the valuable data/statistics can be warehoused and retrieved for a longer period of time with ease of access and handling of the similar. The necessary software is easily accessible and user-friendly. Our system can result in an error-free, safe, reliable, and quick supervision arrangement. Instead of concentrating on a single activity for a prolonged period of time, it might help the user focus on their other activities. Thus, it will help both the user and the administrator in a better utilization of resources. The computerized records can be kept up to date by the administrator or salon without duplicative entries. This implies that while one can access the information, they do not need to be sidetracked by irrelevant information. With the help of the Infix Salon digital appointment scheduling system, both the user and the administrator can utilize their time more efficiently. They can adjust their times accordingly. The goal is to systematize the salons’ current manual system. The aim is to reduce the amount of queue that is present in the salons because people sometimes get late for their offices, schools, etc. This full-fledged scheduling system will help people advanced bookings of their appointments and not need to stand in those queues outside the salons. The ’conventional’ method of making appointments is painfully sluggish, which is the primary advantage of digital appointment scheduling system.
Authors
- Rupa Rani (ORCID: https://orcid.org/0000-0002-4783-3857)
- Sudeshna Chakraborty (ORCID: https://orcid.org/0000-0003-0091-8092)
- Harnit Saini (ORCID: https://orcid.org/0009-0007-3103-9070)
Institutions
- Galgotias University (IN)
- Institute of Management Technology (IN)
Publication Details
- Published
- 2025-06-05
- DOI
- https://doi.org/10.1109/eaic66483.2025.11101468
- Primary Topic
- Scheduling and Optimization Algorithms
- Type
- article
- Field-Weighted Citation Impact
- 0.00