Examine the investigation of online insurance consumer's buying intention

The study under consideration pertains to the prediction of customers' online insurance policy purchase behaviour, with a specific focus on major cities located in the Gujarat state of India. The study's variables are formulated based on the prior contributions of the technology acceptance model. The research gathered the viewpoints of 381 participants through a method of convenient sampling, encompassing individuals who were inclined to purchase online insurance as well as those who had already made a purchase. The data analysis was conducted by the researchers using SPSS-20 statistical software, which enabled them to obtain predictive values for buying intentions. The findings derived from the implementation of multiple regression methodologies revealed that the perceived benefit and sustainability factors exerted the greatest impact on the predictive capacity of customers' inclination to purchase insurance via online platforms in the Indian market. The study's model accounted for roughly 64.50% of the total variance in online purchasing intention in the insurance industry. The implications of the research findings extend to policymakers, marketers, and customers operating within the online insurance industry. Finally, the aforementioned findings can assist customers in making well-informed decisions when evaluating various online insurance alternatives.

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Publication Details

Journal
International Journal of Indian Culture and Business Management
Published
2025-01-01
DOI
https://doi.org/10.1504/ijicbm.2025.147922
Primary Topic
Technology Adoption and User Behaviour
Type
article
Field-Weighted Citation Impact
0.00
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article

Examine the investigation of online insurance consumer's buying intention

Rahul Bhattacharya, Ritesh Patel, Maulin P. Shah, Himanshu Barot et al.
International Journal of Indian Culture and Business Management
Technology Adoption and User Behaviour
article

Examine the investigation of online insurance consumer's buying intention

Rahul Bhattacharya, Ritesh Patel, Maulin P. Shah, Himanshu Barot, Susmita Dutta, Saksham Misra
article en

Abstract

The study under consideration pertains to the prediction of customers' online insurance policy purchase behaviour, with a specific focus on major cities located in the Gujarat state of India. The study's variables are formulated based on the prior contributions of the technology acceptance model. The research gathered the viewpoints of 381 participants through a method of convenient sampling, encompassing individuals who were inclined to purchase online insurance as well as those who had already made a purchase. The data analysis was conducted by the researchers using SPSS-20 statistical software, which enabled them to obtain predictive values for buying intentions. The findings derived from the implementation of multiple regression methodologies revealed that the perceived benefit and sustainability factors exerted the greatest impact on the predictive capacity of customers' inclination to purchase insurance via online platforms in the Indian market. The study's model accounted for roughly 64.50% of the total variance in online purchasing intention in the insurance industry. The implications of the research findings extend to policymakers, marketers, and customers operating within the online insurance industry. Finally, the aforementioned findings can assist customers in making well-informed decisions when evaluating various online insurance alternatives.

International Journal of Indian Culture and Business ManagementVol. 35(4)
Gujarat University (IN), Kadi Sarva Vishwavidyalaya (IN), Savitribai Phule Pune University (IN)
Decent work and economic growth
Openalex Percentile: Top 80%
Technology Adoption and User Behaviour
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Examine the investigation of online insurance consumer's buying intention — Rahul Bhattacharya, Ritesh Patel, et al. · International Journal of Indian Culture and Business Management (2025) | TGRS Research Map | TGRS