Evaluating the Effectiveness of a Public Library Codesign Workshop Process

This article presents an evaluation of a three-workshop codesign methodology implemented for two public libraries as part of an Australian Research Council Linkage project, examining the effectiveness of the project's codesign process in supporting participants in design idea generation and expression. Data were collected through post-workshop interviews, participant surveys, and observer field notes. The findings indicated a high level of participant engagement and satisfaction, and the workshops successfully generated actionable ideas and prototypes. However, the findings also emphasised the importance of clear instructions, professional facilitation, and the use of visual tools like 3D floor planning software to enhance participant understanding and engagement. Dominant participant voices, insufficient instruction, and time limitations emerged as barriers, while collaboration and mutual learning amongst staff and users emerged as significant enablers of the codesign process. Recommendations for future codesign workshops include maintaining a balance in the workshop schedule and participant recruitment, allowing adequate time for each workshop, and simplifying activities.

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Publication Details

Journal
Journal of the Australian Library and Information Association
Published
2025-08-12
DOI
https://doi.org/10.1080/24750158.2025.2540229
Citations
3
Primary Topic
E-Government and Public Services
Type
article
Field-Weighted Citation Impact
25.57

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article

Evaluating the Effectiveness of a Public Library Codesign Workshop Process

Philip Hider, Hamid R. Jamali, Jane Garner, Simon Wakeling et al.
3 citations
Journal of the Australian Library and Information Association
E-Government and Public Services
25.57
article

Evaluating the Effectiveness of a Public Library Codesign Workshop Process

Philip Hider, Hamid R. Jamali, Jane Garner, Simon Wakeling, Annie Godfrey
article en
3 citations

Abstract

This article presents an evaluation of a three-workshop codesign methodology implemented for two public libraries as part of an Australian Research Council Linkage project, examining the effectiveness of the project's codesign process in supporting participants in design idea generation and expression. Data were collected through post-workshop interviews, participant surveys, and observer field notes. The findings indicated a high level of participant engagement and satisfaction, and the workshops successfully generated actionable ideas and prototypes. However, the findings also emphasised the importance of clear instructions, professional facilitation, and the use of visual tools like 3D floor planning software to enhance participant understanding and engagement. Dominant participant voices, insufficient instruction, and time limitations emerged as barriers, while collaboration and mutual learning amongst staff and users emerged as significant enablers of the codesign process. Recommendations for future codesign workshops include maintaining a balance in the workshop schedule and participant recruitment, allowing adequate time for each workshop, and simplifying activities.

Journal of the Australian Library and Information AssociationVol. 75(1)
Charles Sturt University (AU)
Australian Research Council
Openalex Percentile: Top 1%
E-Government and Public Services
25.57
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Evaluating the Effectiveness of a Public Library Codesign Workshop Process — Philip Hider, Hamid R. Jamali, et al. · Journal of the Australian Library and Information Association (2025) | TGRS Research Map | TGRS