What do users want from rheumatology telephone advice lines? A cross-sectional survey with the National Rheumatoid Arthritis Society
The increasing demand for NHS rheumatology telephone advice line services requires a redesign of current systems to maximize accessibility and manage user expectations.
Authors
- Sarah Ryan (ORCID: https://orcid.org/0000-0002-2202-6266)
- Samantha Hider (ORCID: https://orcid.org/0000-0002-9958-3909)
- Sally Matthews (ORCID: https://orcid.org/0000-0002-7635-3908)
- Ailsa Bosworth (ORCID: https://orcid.org/0000-0001-7634-414X)
Institutions
- Arthritis Society (CA)
- Midlands Partnership NHS Foundation Trust (GB)
- Keele University (GB)
Publication Details
- Journal
- Rheumatology Advances in Practice
- Published
- 2025-01-01
- DOI
- https://doi.org/10.1093/rap/rkaf095
- Primary Topic
- Healthcare Systems and Technology
- Type
- article
- Field-Weighted Citation Impact
- 0.00