The Influence of LGBTQ+ Inclusive Marketing on Consumer Purchase Decisions: A Quantitative Assessment
Diversity and inclusion-based marketing strategies have grown popular; customer involvement depends on LGBTQ+ inclusive advertising. Notable is the appeal these approaches have gained. Including LGBTQ+ representation into brands hopes to inspire among their target markets more emotional connections and brand loyalty. Still unknown, though, is the extent these programs influence consumer decisions on purchases. Using a quantitative approach and involving 500 people from various backgrounds, this study investigates how LGBTQ+ inclusive marketing affects consumer purchase behavior. Through statistical models, such as sentiment analysis and regression, the method combines a survey-based data collecting mechanism. According to the results, 61 percent of allies and 72 percent of those identifying as LGBTQ+ say they are more likely to purchase from companies actively supporting LGBTQ+ causes. Further, among those who saw inclusive ads, brand trust and perception averaged a fifteen percent increase. These findings highlight the need of actual representation in marketing strategies, so stressing the part inclusiveness performs in the process of developing consumer preferences.
Authors
- P. Jagadeesan
- L. Aishwarya
Institutions
- Vels University (IN)
Publication Details
- Published
- 2025-05-29
- DOI
- https://doi.org/10.1109/netcrypt65877.2025.11102215
- Primary Topic
- Consumer Retail Behavior Studies
- Type
- article
- Field-Weighted Citation Impact
- 0.00