Analyzing Consumer Behavior Through Big Data to Enhance Retail Marketing Strategies
In today's digital era, consumer behavior is increasingly shaped by an overwhelming amount of data generated from various online and offline touchpoints. Retailers face the challenge of leveraging this vast array of information to gain actionable insights into consumer preferences, buying patterns, and decision-making processes. Big data analytics offers an opportunity to bridge this gap by providing tools to analyze large, complex datasets in real-time. This research paper explores how big data analytics can be applied to enhance retail marketing strategies by gaining a deeper understanding of consumer behavior. The study begins by examining the key sources of big data in the retail industry, including transactional data, social media interactions, mobile app usage, and sensor data from physical stores. These datasets are often unstructured and require advanced analytical methods, such as machine learning, artificial intelligence, and natural language processing, to extract meaningful patterns and trends. By analyzing these data streams, retailers can uncover hidden correlations and predict future consumer behaviors with higher accuracy.
Authors
- S. T. Hasan (ORCID: https://orcid.org/0000-0003-3485-3442)
- Jaishree Jain (ORCID: https://orcid.org/0000-0003-0173-7664)
- L. K. Tiwari
- Updesh Kumar Jaiswal
- Saroj Kushwah (ORCID: https://orcid.org/0000-0001-7362-9991)
- Aastha Sharma
Institutions
- Chandigarh University (IN)
- Institute of Management Technology (IN)
- Dehradun Institute of Technology University (IN)
Publication Details
- Published
- 2025-05-29
- DOI
- https://doi.org/10.1109/netcrypt65877.2025.11102486
- Primary Topic
- Big Data and Business Intelligence
- Type
- article
- Field-Weighted Citation Impact
- 0.00