The Role of Big Data Analytics in Driving Digital Transformation for E-Commerce Businesses
The main contribution of big data analytics in the digital transformation of e-commerce companies is investigated in this work. Big data helps businesses to have thorough understanding of operational effectiveness, consumer behavior, and industry trends. Using predictive analytics and machine learning can help companies tailor consumer experiences, improve supply chain operations, and maximize pricing policies. Successful case studies where big data has driven expansion and competitive advantage in the e-commerce industry are investigated in this paper. It also tackles issues such data privacy, integration difficulty, and the requirement of qualified analytics experts to completely maximize big data in e-commerce. By means of automated decision-making, real-time analysis, predictive modeling, and improved security measures, the study shows how Big Data Analytics and artificial intelligence technologies are enhancing e-commerce operations. Python simulations provide vital understanding of consumer interaction and inventory management. By spotting when items need to be reordered or watched via stock alerts, the automated decision counts indicate how the model may simplify inventory management. The customer response chart assists companies in adjusting their marketing plans to boost involvement and client conversions. Emphasizing the need of encryption and access control in safeguarding client data, the security upgrades chart While the PCA scatter plot reveals consumer segmentation based on age and income, the performance assessment chart gives a general picture of important measures. The integrated approach seeks to solve important issues in e-commerce data management and analytics, therefore enabling improved decision-making, higher customer happiness, and support of company development.
Authors
- Mansi Kukreja
- Rajiv Dahiya (ORCID: https://orcid.org/0000-0002-7525-0317)
- H S. Abzal Basha
- Vivek Veeraiah (ORCID: https://orcid.org/0000-0003-2708-7946)
- Ankur Gupta (ORCID: https://orcid.org/0000-0002-4651-5830)
- Abdullah Al Mahmood (ORCID: https://orcid.org/0000-0002-5137-1958)
Institutions
- Southern Arkansas University (US)
- Jain University (IN)
- Deenbandhu Chhotu Ram University of Science and Technology (IN)
- G Pulla Reddy Dental College & Hospital (IN)
- Hindu College of Pharmacy (IN)
- Sri Siddhartha Academy of Higher Education
- Sri Siddhartha Medical College (IN)
- Indian Institute of Management Rohtak (IN)
Publication Details
- Published
- 2025-03-28
- DOI
- https://doi.org/10.1109/ngise64126.2025.11085304
- Primary Topic
- Big Data and Business Intelligence
- Type
- article
- Field-Weighted Citation Impact
- 0.00