Opportunities and challenges of integrating ChatGPT in education: Sentiment analysis and topic modeling

Since its recent debut, ChatGPT has become a global sensation and significantly impacted the field of education. Both educational researchers and practitioners have identified opportunities as well as risks associated with the use of this novel tool in educational settings. Despite the ongoing debate, there is still no research exploring occupational differences in the perception of ChatGPT in education. In this paper, we analyzed Twitter data using topic modeling and sentiment analysis to investigate how ChatGPT is perceived and discussed differently in different occupations. Our study found diverse topics discussed including its use in schools, impact on exams, academic integrity concerns, and response accuracy evaluations. While most tweets were positive or neutral, concerns about integrity and response accuracy were evident. Analysis revealed sentiment and topic variations among users' occupations. These findings emphasize the opportunities and challenges of integrating ChatGPT in education, necessitating continued monitoring and informed policy-making for responsible utilization.

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Publication Details

Journal
Journal of Education for Business
Published
2025-08-10
DOI
https://doi.org/10.1080/08832323.2025.2536255
Primary Topic
Artificial Intelligence in Healthcare and Education
Type
article
Field-Weighted Citation Impact
0.00
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article

Opportunities and challenges of integrating ChatGPT in education: Sentiment analysis and topic modeling

Surat Teerakapibal, Poompak Kusawat
Journal of Education for Business
Artificial Intelligence in Healthcare and Education
article

Opportunities and challenges of integrating ChatGPT in education: Sentiment analysis and topic modeling

Surat Teerakapibal, Poompak Kusawat
article en

Abstract

Since its recent debut, ChatGPT has become a global sensation and significantly impacted the field of education. Both educational researchers and practitioners have identified opportunities as well as risks associated with the use of this novel tool in educational settings. Despite the ongoing debate, there is still no research exploring occupational differences in the perception of ChatGPT in education. In this paper, we analyzed Twitter data using topic modeling and sentiment analysis to investigate how ChatGPT is perceived and discussed differently in different occupations. Our study found diverse topics discussed including its use in schools, impact on exams, academic integrity concerns, and response accuracy evaluations. While most tweets were positive or neutral, concerns about integrity and response accuracy were evident. Analysis revealed sentiment and topic variations among users' occupations. These findings emphasize the opportunities and challenges of integrating ChatGPT in education, necessitating continued monitoring and informed policy-making for responsible utilization.

Journal of Education for BusinessVol. 100(7)
Thammasat University (TH), Srinakharinwirot University (TH)
Openalex Percentile: Top 86%
Artificial Intelligence in Healthcare and Education
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