Exploring the Utility of Digital Voice Assistants for Primary Care Patients, Including Those With Physical and Visual Disabilities: Cross-Sectional Study

DVA use remains low among the surveyed participants with physical and visual disabilities. For those with visual disabilities, DVA use was seen to be advantageous in everyday life for tasks such as answering questions and seeking information, but not for those with physical disabilities. However, further research should be conducted that focuses on the use of DVAs by accessing data that represent an individual's DVA use without being biased by knowledge of a research study. In addition, research is needed on DVA use that includes diverse samples of participants with physical and visual disabilities, which address the barriers to using DVAs for these adult populations.

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Publication Details

Journal
JMIR mhealth and uhealth
Published
2025-08-14
DOI
https://doi.org/10.2196/66185
Primary Topic
AI in Service Interactions
Type
article
Field-Weighted Citation Impact
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article

Exploring the Utility of Digital Voice Assistants for Primary Care Patients, Including Those With Physical and Visual Disabilities: Cross-Sectional Study

Kate Panzer, Lorraine R Buis, Donna Wicker, Allison Furgal et al.
JMIR mhealth and uhealth
AI in Service Interactions
article

Exploring the Utility of Digital Voice Assistants for Primary Care Patients, Including Those With Physical and Visual Disabilities: Cross-Sectional Study

Kate Panzer, Lorraine R Buis, Donna Wicker, Allison Furgal, Maya Rajan, Omar Arman, Michael M. McKee, Melissa Plegue, Reema Kadri, Alexandria Degner
article en

Abstract

DVA use remains low among the surveyed participants with physical and visual disabilities. For those with visual disabilities, DVA use was seen to be advantageous in everyday life for tasks such as answering questions and seeking information, but not for those with physical disabilities. However, further research should be conducted that focuses on the use of DVAs by accessing data that represent an individual's DVA use without being biased by knowledge of a research study. In addition, research is needed on DVA use that includes diverse samples of participants with physical and visual disabilities, which address the barriers to using DVAs for these adult populations.

JMIR mhealth and uhealthVol. 13
University of Michigan (US), Michigan Medicine (US), University of Virginia (US), University of Detroit Mercy (US)
Openalex Percentile: Top 90%
AI in Service Interactions
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