Exploring the Utility of Digital Voice Assistants for Primary Care Patients, Including Those With Physical and Visual Disabilities: Cross-Sectional Study
DVA use remains low among the surveyed participants with physical and visual disabilities. For those with visual disabilities, DVA use was seen to be advantageous in everyday life for tasks such as answering questions and seeking information, but not for those with physical disabilities. However, further research should be conducted that focuses on the use of DVAs by accessing data that represent an individual's DVA use without being biased by knowledge of a research study. In addition, research is needed on DVA use that includes diverse samples of participants with physical and visual disabilities, which address the barriers to using DVAs for these adult populations.
Authors
- Kate Panzer (ORCID: https://orcid.org/0000-0003-3400-8185)
- Lorraine R Buis (ORCID: https://orcid.org/0000-0001-5855-9972)
- Donna Wicker
- Allison Furgal (ORCID: https://orcid.org/0000-0001-8081-2444)
- Maya Rajan (ORCID: https://orcid.org/0000-0002-5202-6339)
- Omar Arman
- Michael M. McKee (ORCID: https://orcid.org/0000-0002-5561-9885)
- Melissa Plegue (ORCID: https://orcid.org/0000-0001-6032-534X)
- Reema Kadri (ORCID: https://orcid.org/0000-0003-0935-3761)
- Alexandria Degner
Institutions
- University of Michigan (US)
- Michigan Medicine (US)
- University of Virginia (US)
- University of Detroit Mercy (US)
Publication Details
- Journal
- JMIR mhealth and uhealth
- Published
- 2025-08-14
- DOI
- https://doi.org/10.2196/66185
- Primary Topic
- AI in Service Interactions
- Type
- article
- Field-Weighted Citation Impact
- 0.00