The Impact of Supply Chain Digitization on the Competitiveness of Traditional E-commerce Enterprises in China: A Qualitative Study of Nanchang-based Businesses

This study investigates the influence of supply chain digitization on the competitiveness of traditional e-commerce enterprises in China, focusing on businesses operating in Nanchang, Jiangxi Province.As the e-commerce landscape in China evolves rapidly, traditional enterprises face increasing pressure to integrate digital technologies within their supply chains to remain competitive.This study adopts a qualitative research design, utilizing thematic analysis based on interviews with 20 participants from Nanchang's traditional ecommerce sector.The research explores five key factors influencing competitiveness: visibility, agility, market sensing, social networking, and organizational effectiveness.The findings reveal that enhanced visibility enables better decision-making, real-time monitoring, and proactive problem resolution.Agility allows businesses to swiftly adapt to market changes, ensuring operational continuity and customer satisfaction.Market sensing facilitates the identification of emerging trends, enabling customer-centric adjustments and product innovation.Social networking fosters collaboration, real-time communication, and strong supplier relationships, driving efficient crisis management and innovation.Moreover, organizational effectiveness mediates the impact of these factors, ensuring streamlined processes, cost savings, and customer-focused operations.The study concludes that successful integration of supply chain digitization significantly enhances operational efficiency, customer engagement, and resilience among traditional e-commerce enterprises.However, businesses must address challenges related to technology infrastructure, cybersecurity, and regulatory compliance.This research contributes to the existing literature

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Publication Details

Journal
International Journal of Academic Research in Business and Social Sciences
Published
2025-08-08
DOI
https://doi.org/10.6007/ijarbss/v15-i8/26210
Primary Topic
Digital Transformation in Industry
Type
article
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article

The Impact of Supply Chain Digitization on the Competitiveness of Traditional E-commerce Enterprises in China: A Qualitative Study of Nanchang-based Businesses

Jingya Cao, Simon Kwong Choong Mun
International Journal of Academic Research in Business and Social Sciences
Digital Transformation in Industry
article

The Impact of Supply Chain Digitization on the Competitiveness of Traditional E-commerce Enterprises in China: A Qualitative Study of Nanchang-based Businesses

Jingya Cao, Simon Kwong Choong Mun
article en

Abstract

This study investigates the influence of supply chain digitization on the competitiveness of traditional e-commerce enterprises in China, focusing on businesses operating in Nanchang, Jiangxi Province.As the e-commerce landscape in China evolves rapidly, traditional enterprises face increasing pressure to integrate digital technologies within their supply chains to remain competitive.This study adopts a qualitative research design, utilizing thematic analysis based on interviews with 20 participants from Nanchang's traditional ecommerce sector.The research explores five key factors influencing competitiveness: visibility, agility, market sensing, social networking, and organizational effectiveness.The findings reveal that enhanced visibility enables better decision-making, real-time monitoring, and proactive problem resolution.Agility allows businesses to swiftly adapt to market changes, ensuring operational continuity and customer satisfaction.Market sensing facilitates the identification of emerging trends, enabling customer-centric adjustments and product innovation.Social networking fosters collaboration, real-time communication, and strong supplier relationships, driving efficient crisis management and innovation.Moreover, organizational effectiveness mediates the impact of these factors, ensuring streamlined processes, cost savings, and customer-focused operations.The study concludes that successful integration of supply chain digitization significantly enhances operational efficiency, customer engagement, and resilience among traditional e-commerce enterprises.However, businesses must address challenges related to technology infrastructure, cybersecurity, and regulatory compliance.This research contributes to the existing literature

International Journal of Academic Research in Business and Social SciencesVol. 15(8)
City University Malaysia (MY)
Industry, innovation and infrastructure
Openalex Percentile: Top 72%
Digital Transformation in Industry
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