Continuance Usage Intention Towards Telemedicine in Java Island-Indonesia

The growth of telemedicaine has greatly changed healthcare services, utilizing sophisticated technology to improve medical consultations and treatments. However, user feedback reveals concerns that could impact users' intention to engage with these services. This paper explores the factors influencing the continuance usage intention towards telemedicine adoption, focusing on both technological and patient-centered perspectives. The survey comprises a total of 27 items, which cover nine specific areas of inquiry such as performance expectancy, effort expectancy, social influence, facilitating conditions, voluntaries use, price value, self efficacy, doctor’s opinion, continuance intention. The respondent’s encompassed a sample size of 397 individuals, with a substantial representation from several regions, including Greater Jakarta, Central Java, East Java, West Java. The data analyzed using SmartPLS. The result shown performance expectancy, social influence, facilitating conditions, price value, self-efficacy and voluntaries use has a positive impact on continuance usage intention, but effort expectation and doctor’s opinion not has impact on continuance usage intention.