Factors Associated With Telehealth Usability Among Medicaid Beneficiaries With Mental Illness: A Cross-Sectional Analysis of Consumers and Providers
Trust in providers is a key driver of perspectives on telehealth usability among Medicaid beneficiaries, while practice location and utilization frequency significantly influence providers' perspectives on telehealth usability for delivering mental and behavioral healthcare. These findings suggest the importance of fostering trust among beneficiaries and addressing location-based barriers for providers to optimize telehealth usage.
Authors
- Sarret Seng (ORCID: https://orcid.org/0000-0002-5233-7073)
- Chizimuzo T.C. Okoli (ORCID: https://orcid.org/0000-0002-5674-6253)
- A Makowski (ORCID: https://orcid.org/0000-0001-9155-0881)
- Bassema Abufarsakh (ORCID: https://orcid.org/0000-0002-4590-0884)
- Zainab S. Almogheer (ORCID: https://orcid.org/0000-0002-0511-028X)
- Tianyi Wang (ORCID: https://orcid.org/0009-0001-7673-4196)
- Emily Koyagi
- Holly Stith
Institutions
- University of Kentucky (US)
Publication Details
- Journal
- Journal of the American Psychiatric Nurses Association
- Published
- 2025-08-14
- DOI
- https://doi.org/10.1177/10783903251362488
- Primary Topic
- Telemedicine and Telehealth Implementation
- Type
- article
- Field-Weighted Citation Impact
- 0.00
Funders
- Department for Public Health, Cabinet for Health and Family Services