Exploring two-way text messages for post-discharge follow-up and quality improvement in rural Uganda
Automated two-way text messages for post-discharge pediatric follow-up yielded high delivery and moderate response rates. Iterative QI efforts increased response rates, highlighting the importance of tailored communication strategies. Automated messages can facilitate timely intervention for high-risk children and enable efficient collection of health outcomes, offering a viable alternative to in-person follow-up in resource-poor settings.
Authors
- Abner Tagoola
- J. Mark Ansermino (ORCID: https://orcid.org/0000-0001-8427-2035)
- Yashodani Pillay (ORCID: https://orcid.org/0000-0002-5814-7975)
- Nathan Kenya‐Mugisha (ORCID: https://orcid.org/0000-0002-2100-1833)
- Matthew O. Wiens (ORCID: https://orcid.org/0000-0002-3287-5181)
- Niranjan Kissoon (ORCID: https://orcid.org/0000-0001-8847-9973)
- Bernard Opar Toliva
- Stefanie K. Novakowski (ORCID: https://orcid.org/0000-0002-2715-091X)
- Dustin Dunsmuir (ORCID: https://orcid.org/0000-0001-9717-3685)
- Bella Hwang (ORCID: https://orcid.org/0000-0001-6519-1563)
- Charly Huxford (ORCID: https://orcid.org/0000-0002-0836-0647)
- Fredson Tusingwire
- Florence Oyella Otim
- Beatrice Akello
- Aine Ivan Aye Ishebukara
Institutions
- University of British Columbia (CA)
- Jinja Hospital (UG)
- Gulu Hospital (UG)
- B.C. Women's Hospital & Health Centre (CA)
Publication Details
- Journal
- PLoS ONE
- Published
- 2025-08-11
- DOI
- https://doi.org/10.1371/journal.pone.0322969
- Citations
- 1
- Primary Topic
- Mobile Health and mHealth Applications
- Type
- article
- Field-Weighted Citation Impact
- 2.82
Funders
- Wellcome Trust
- BC Children’s Hospital Foundation
- Michael Smith Health Research BC
- Grand Challenges Canada