Growth hacking and network effects: learning for growth and learning for survival

• This study focuses on the unexplored relationship between Network Externalities (NE) and Growth Hacking (GH). • We propose a single case study analyse this relationship. • The intensity of NE varies across GH phases, peaking during the transition between Hack to Virality phases. Growth Hacking is a data-driven methodology aimed at achieving rapid business growth, applicable across different industries. While widely regarded as a practitioner- driven concept, its theoretical foundations remain underexplored, particularly regarding the role of network externalities and organizational learning in its processes. This study investigates how network externalities influence organizational learning during the four key phases of Growth Hacking. Using a qualitative case study approach, the authors analyzed Atida eFarma, an Italian digital drugstore startup that successfully employed Growth Hacking strategies to rapidly growth. Thematic analysis reveals how network externalities shape strategic trajectories and accelerate learning processes, highlighting their critical role in the Growth Hacking journey. This research enriches the academic discourse by unveiling the intricate dynamics between Growth Hacking, network externalities, and organizational learning, proposing directions for future investigation.

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Publication Details

Journal
Journal of Business Research
Published
2025-07-19
DOI
https://doi.org/10.1016/j.jbusres.2025.115594
Primary Topic
Innovative Approaches in Technology and Social Development
Type
article
Field-Weighted Citation Impact
0.00

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article

Growth hacking and network effects: learning for growth and learning for survival

Fabian Bernhard, Francesco Schiavone, Claudia Perillo, Annaluce Mandiello
Journal of Business Research
Innovative Approaches in Technology and Social Development
article

Growth hacking and network effects: learning for growth and learning for survival

Fabian Bernhard, Francesco Schiavone, Claudia Perillo, Annaluce Mandiello
article en

Abstract

• This study focuses on the unexplored relationship between Network Externalities (NE) and Growth Hacking (GH). • We propose a single case study analyse this relationship. • The intensity of NE varies across GH phases, peaking during the transition between Hack to Virality phases. Growth Hacking is a data-driven methodology aimed at achieving rapid business growth, applicable across different industries. While widely regarded as a practitioner- driven concept, its theoretical foundations remain underexplored, particularly regarding the role of network externalities and organizational learning in its processes. This study investigates how network externalities influence organizational learning during the four key phases of Growth Hacking. Using a qualitative case study approach, the authors analyzed Atida eFarma, an Italian digital drugstore startup that successfully employed Growth Hacking strategies to rapidly growth. Thematic analysis reveals how network externalities shape strategic trajectories and accelerate learning processes, highlighting their critical role in the Growth Hacking journey. This research enriches the academic discourse by unveiling the intricate dynamics between Growth Hacking, network externalities, and organizational learning, proposing directions for future investigation.

Journal of Business ResearchVol. 200
University of Teramo (IT), Parthenope University of Naples (IT), Ecole des Hautes Etudes Commerciales du Nord (FR)
Università degli Studi di Napoli Parthenope
Openalex Percentile: Top 72%
Innovative Approaches in Technology and Social Development
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