Enhancing Email Usability with Speech and NLP for Blind and Visually Impaired Users

With the rise of the internet, the popularity of email has increased and almost finished the use of traditional mail. But still, in today’s day and age, a huge number of people belonging to the section of Blind and Visually Impaired (BVI) are unable to use email seamlessly to communicate with others. This paper presents the development and implementation of innovative software that provides a platform that Blind and Visually Impaired (BVI) individuals can use to communicate with others via email seamlessly. This approach combines three fundamental methodologies: first, TTS (Text to Speech) and STT (Speech to Text) for translation between text and voice; then, sentiment-based segregation of emails to increase productivity, and voice command-based control of the application to cater to people with disabilities as well as busy professionals. This software bridges the gap between usability and efficiency. This paper discusses the architecture, design, and testing of this software, all the while discussing the limitations and potential improvements that can be made to this software.

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Publication Details

Published
2025-04-11
DOI
https://doi.org/10.1109/ccict65753.2025.00104
Primary Topic
Speech and dialogue systems
Type
article
Field-Weighted Citation Impact
0.00
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article

Enhancing Email Usability with Speech and NLP for Blind and Visually Impaired Users

Harshit Saini, AS Grover, Lakshay Verma, Konika Rani et al.
Speech and dialogue systems
article

Enhancing Email Usability with Speech and NLP for Blind and Visually Impaired Users

Harshit Saini, AS Grover, Lakshay Verma, Konika Rani, Om Satapathy
article en

Abstract

With the rise of the internet, the popularity of email has increased and almost finished the use of traditional mail. But still, in today’s day and age, a huge number of people belonging to the section of Blind and Visually Impaired (BVI) are unable to use email seamlessly to communicate with others. This paper presents the development and implementation of innovative software that provides a platform that Blind and Visually Impaired (BVI) individuals can use to communicate with others via email seamlessly. This approach combines three fundamental methodologies: first, TTS (Text to Speech) and STT (Speech to Text) for translation between text and voice; then, sentiment-based segregation of emails to increase productivity, and voice command-based control of the application to cater to people with disabilities as well as busy professionals. This software bridges the gap between usability and efficiency. This paper discusses the architecture, design, and testing of this software, all the while discussing the limitations and potential improvements that can be made to this software.

Chandigarh University (IN)
Quality Education
Openalex Percentile: Top 90%
Speech and dialogue systems
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Enhancing Email Usability with Speech and NLP for Blind and Visually Impaired Users — Harshit Saini, AS Grover, et al. · (2025) | TGRS Research Map | TGRS