PI2M-ITGov - panel of indicators for monitoring and maintaining the information technology governance: Method and artefacts

In today?s highly competitive corporate world, effective management of Information Technology (IT) resources and the consequent need for structured management and governance are essential. Therefore, prior planning of goals, definition of effective actions, and monitoring of results (through Indicators) is the way to apply effective control. This article presents the method named as PI2M-ITGov - Panel of Indicators for Monitoring and Maintaining Information Technology Governance, which covers 12 identified IT Areas and consists of 12 key monitoring indicators (KMIs) and their 36 sub-KMIs (3 sub-KMIs for each 12 identified IT Areas). This method is the result of many years of IT Governance Models implementation expertise of the Authors besides theories presented by both in several Technical Congresses participations. The artefacts created are available at the provided links. The simulation (through a case study) demonstrated a high level of acceptance of the tools as a practical IT Governance alternative.

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Journal
Computer Science and Information Systems
Published
2025-01-01
DOI
https://doi.org/10.2298/csis240729017m
Primary Topic
Big Data and Business Intelligence
Type
article
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article

PI2M-ITGov - panel of indicators for monitoring and maintaining the information technology governance: Method and artefacts

Álvaro Rocha, Moraes Mentzingen
Computer Science and Information Systems
Big Data and Business Intelligence
article

PI2M-ITGov - panel of indicators for monitoring and maintaining the information technology governance: Method and artefacts

Álvaro Rocha, Moraes Mentzingen
article en

Abstract

In today?s highly competitive corporate world, effective management of Information Technology (IT) resources and the consequent need for structured management and governance are essential. Therefore, prior planning of goals, definition of effective actions, and monitoring of results (through Indicators) is the way to apply effective control. This article presents the method named as PI2M-ITGov - Panel of Indicators for Monitoring and Maintaining Information Technology Governance, which covers 12 identified IT Areas and consists of 12 key monitoring indicators (KMIs) and their 36 sub-KMIs (3 sub-KMIs for each 12 identified IT Areas). This method is the result of many years of IT Governance Models implementation expertise of the Authors besides theories presented by both in several Technical Congresses participations. The artefacts created are available at the provided links. The simulation (through a case study) demonstrated a high level of acceptance of the tools as a practical IT Governance alternative.

Computer Science and Information SystemsVol. 22(3)
University of Lisbon (PT)
Industry, innovation and infrastructure
Openalex Percentile: Top 66%
Big Data and Business Intelligence
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