Examining the Impact of Supervisors’ Dark Tetrad Traits on Employees’ Commitment and Trust Behaviors: The Moderating Effect of Bottom-Line Mentality in Selected Banks in Takoradi, Ghana

Purpose This study investigates the impact of supervisors' Dark Tetrad traits on employee commitment and trust within Ghanaian banks in Takoradi. Specifically, it explores how a "bottom-line mentality" might moderate this relationship Methodology A study investigated employee satisfaction within three Takoradi Metropolis banks. Using a simple random sample of 65 banking employees, researchers collected data through physical and online questionnaires. Results were analyzed using SPSS and ranked via the Relative Significance Index (RSI). Findings The study found that supervisors showed Dark Tetrad traits such as seeking attention, favors, admiration, and manipulating employees. Despite this, employees remained committed, trusted management decisions, and felt obligated to stay. However, supervisors prioritized profits and targets over employee well-being. Originality Supervisors in the study exhibited Dark Tetrad traits, such as manipulation and a craving for attention. Despite this, employees retained significant trust in management and displayed strong organizational commitment and loyalty. However, the supervisors prioritized profit and performance metrics over employee well-being.