Workplace Synergy: Exploring How Satisfaction, Culture, and Motivation Fuel Performance

This research aims to test the mediating effect of organizational commitment on the influence of job satisfaction, organizational culture and motivation on the performance of Telkomsel Authorized Partner (TAP) employees in Indragiri Hulu, Indragri Hilir and Kuantan SIningi. This research used questionnaires from 127 respondents, from 3 districts. The analytical tool used is SEM-PLS 4.0. The research results show an increase in employee performance based on the results of statistical tests wheredirect influence between job satisfaction, organizational culture, motivation on organizational commitment, organizational commitment on employee performance and job satisfaction, organizational culture, motivation on employee performance have a positive and significant influence. The indirect relationship shows the importance of organizational commitment built by the company in improving employee performance, which is able to mediate the influence of job satisfaction, organizational culture and employee motivation in improving performance which is required to increase company profits.

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Publication Details

Journal
Journal of Digital Economy and Management Practices
Published
2025-07-20
DOI
https://doi.org/10.54099/jdemp.v1i1.546
Primary Topic
Job Satisfaction and Organizational Behavior
Type
article
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article

Workplace Synergy: Exploring How Satisfaction, Culture, and Motivation Fuel Performance

Linsu Kim, Mohamad Nasser, Yusoff Ahmad Fareed
Journal of Digital Economy and Management Practices
Job Satisfaction and Organizational Behavior
article

Workplace Synergy: Exploring How Satisfaction, Culture, and Motivation Fuel Performance

Linsu Kim, Mohamad Nasser, Yusoff Ahmad Fareed
article en

Abstract

This research aims to test the mediating effect of organizational commitment on the influence of job satisfaction, organizational culture and motivation on the performance of Telkomsel Authorized Partner (TAP) employees in Indragiri Hulu, Indragri Hilir and Kuantan SIningi. This research used questionnaires from 127 respondents, from 3 districts. The analytical tool used is SEM-PLS 4.0. The research results show an increase in employee performance based on the results of statistical tests wheredirect influence between job satisfaction, organizational culture, motivation on organizational commitment, organizational commitment on employee performance and job satisfaction, organizational culture, motivation on employee performance have a positive and significant influence. The indirect relationship shows the importance of organizational commitment built by the company in improving employee performance, which is able to mediate the influence of job satisfaction, organizational culture and employee motivation in improving performance which is required to increase company profits.

Journal of Digital Economy and Management PracticesVol. 1(1)
Berliner Hochschule für Technik (DE), Universiti Malaysia Kelantan (MY), East China Normal University (CN)
Openalex Percentile: Top 77%
Job Satisfaction and Organizational Behavior
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Workplace Synergy: Exploring How Satisfaction, Culture, and Motivation Fuel Performance — Linsu Kim, Mohamad Nasser, et al. · Journal of Digital Economy and Management Practices (2025) | TGRS Research Map | TGRS