Cloud Infrastructure Management in the Age of AI Agents

Cloud infrastructure is the cornerstone of the modern IT industry. However, managing this infrastructure effectively requires considerable manual effort from the DevOps engineering team. We make a case for developing AI agents powered by large language models (LLMs) to automate cloud infrastructure management tasks. In a preliminary study, we investigate the potential for AI agents to use different cloud/user interfaces such as software development kits (SDK), command line interfaces (CLI), Infrastructure-as-Code (IaC) platforms, and web portals. We report takeaways on their effectiveness on different management tasks, and identify research challenges and potential solutions.

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Publication Details

Journal
ACM SIGOPS Operating Systems Review
Published
2025-08-04
DOI
https://doi.org/10.1145/3759441.3759443
Citations
3
Primary Topic
IoT and Edge/Fog Computing
Type
article
Field-Weighted Citation Impact
4.46
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article

Cloud Infrastructure Management in the Age of AI Agents

Patrick Tser Jern Kon, Yunming Xiao, Yibo Huang, Zhenning Yang et al.
3 citations
ACM SIGOPS Operating Systems Review
IoT and Edge/Fog Computing
4.46
article

Cloud Infrastructure Management in the Age of AI Agents

Patrick Tser Jern Kon, Yunming Xiao, Yibo Huang, Zhenning Yang, Ang Chen, Yiming Qiu, T. Miao, Martín Casado, Archit Bhatnagar
article en
3 citations

Abstract

Cloud infrastructure is the cornerstone of the modern IT industry. However, managing this infrastructure effectively requires considerable manual effort from the DevOps engineering team. We make a case for developing AI agents powered by large language models (LLMs) to automate cloud infrastructure management tasks. In a preliminary study, we investigate the potential for AI agents to use different cloud/user interfaces such as software development kits (SDK), command line interfaces (CLI), Infrastructure-as-Code (IaC) platforms, and web portals. We report takeaways on their effectiveness on different management tasks, and identify research challenges and potential solutions.

ACM SIGOPS Operating Systems ReviewVol. 59(1)
University of Michigan (US)
Openalex Percentile: Top 5%
IoT and Edge/Fog Computing
4.46
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Cloud Infrastructure Management in the Age of AI Agents — Patrick Tser Jern Kon, Yunming Xiao, et al. · ACM SIGOPS Operating Systems Review (2025) | TGRS Research Map | TGRS