<b>Ansiedade informacional e desempenho organizacional</b>

Introduction: The increasing digitalization and the exponential growth in data volume have profoundly impacted the organizational environment, leading to challenges related to informational anxiety. This phenomenon, coined by Wurman (1989), describes the gap between what we know and what we believe we should know, generating discomfort, frustration, and cognitive overload. Objective: To investigate the relationship between informational anxiety and organizational performance by analyzing key mediating factors such as digital literacy, organizational leadership, and strategic human resource management. Methodology: This study adopts a qualitative and exploratory approach, based on content analysis and case studies available in scientific databases such as BRAPCI, JSTOR, Web of Science, and Google Scholar. Articles focusing on organizational environments were selected, while academic research unrelated to the topic and studies concerning the COVID-19 pandemic were excluded. Results: A total of 130 articles were analyzed, of which only five directly addressed the relationship between informational anxiety and organizational performance, highlighting a gap in both the quantity and depth of studies on the subject. Most studies take a more generic approach to anxiety, focusing predominantly on psychological aspects rather than organizational implications. Conclusion: The results demonstrate that informational anxiety negatively affects productivity, innovation, and operational efficiency indicators, in addition to impacting employees' emotional well-being. Factors such as digital literacy, effective organizational leadership, and strategic human resource management emerge as essential mediators in mitigating the adverse effects of informational anxiety.