Beyond the Screen: How Online Information and Visual Appeal Shape Tourist Intentions in Lokananta

Digital transformation has driven travelers to rely on online information as a basis for making travel decisions. This study aims to analyze the influence of Total Digital Online Content (TDOC), which consists of Online Information Quality (OIQ) and Visual Appeal, on Tourist Behavioral Intention (TBI), represented through Revisit Intention and Willingness to Recommend. Furthermore, the study examines the mediating role of Satisfaction and Trust in strengthening this relationship. Data were collected through a survey of users of digital tourism platforms and analyzed using the Structural Equation Modeling (SEM) approach. The results show that both OIQ and Visual Appeal have a significant influence on user satisfaction and trust, which in turn have a positive impact on tourist behavioral intention. The mediation by satisfaction and trust is proven to be significant in bridging the influence of TDOC on TBI. These findings highlight the importance of providing high quality and visually appealing information in building user trust and loyalty toward digital tourism destinations.

Authors

Publication Details

Journal
International Journal of Economics Business and Management Research
Published
2025-01-01
DOI
https://doi.org/10.51505/ijebmr.2025.9702
Primary Topic
Diverse Aspects of Tourism Research
Type
article
Field-Weighted Citation Impact
0.00
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article

Beyond the Screen: How Online Information and Visual Appeal Shape Tourist Intentions in Lokananta

Wisnu Untoro, Utami Sophiandanie
International Journal of Economics Business and Management Research
Diverse Aspects of Tourism Research
article

Beyond the Screen: How Online Information and Visual Appeal Shape Tourist Intentions in Lokananta

Wisnu Untoro, Utami Sophiandanie
article en

Abstract

Digital transformation has driven travelers to rely on online information as a basis for making travel decisions. This study aims to analyze the influence of Total Digital Online Content (TDOC), which consists of Online Information Quality (OIQ) and Visual Appeal, on Tourist Behavioral Intention (TBI), represented through Revisit Intention and Willingness to Recommend. Furthermore, the study examines the mediating role of Satisfaction and Trust in strengthening this relationship. Data were collected through a survey of users of digital tourism platforms and analyzed using the Structural Equation Modeling (SEM) approach. The results show that both OIQ and Visual Appeal have a significant influence on user satisfaction and trust, which in turn have a positive impact on tourist behavioral intention. The mediation by satisfaction and trust is proven to be significant in bridging the influence of TDOC on TBI. These findings highlight the importance of providing high quality and visually appealing information in building user trust and loyalty toward digital tourism destinations.

International Journal of Economics Business and Management ResearchVol. 09(07)
Openalex Percentile: Top 73%
Diverse Aspects of Tourism Research
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