Comparing physician and artificial intelligence chatbot responses to posthysterectomy questions posted to a public social media forum
As artificial intelligence chatbot assistants grow in popularity, including integration in the electronic health record, the output's readability must reflect the general population's health literacy to be impactful and effective. This analysis serves as a reminder for physicians to be mindful of this mismatch in readability and general health literacy when considering the integration of artificial intelligence chatbot assistants into patient care. The accuracy and consistency of these chatbots may also impact patient outcomes, making screening of utmost importance in this endeavor.
Authors
- Stephen C. Beale (ORCID: https://orcid.org/0009-0002-6380-2740)
- Natalie S. Cohen (ORCID: https://orcid.org/0000-0002-0860-7814)
- Donald McIntire
- Kimberly A. Kho (ORCID: https://orcid.org/0000-0003-3607-5779)
- Beatrice Secheli
Institutions
- Hawaii Department of Health (US)
- Southwestern Medical Center (US)
- The University of Texas Southwestern Medical Center (US)
Publication Details
- Journal
- AJOG Global Reports
- Published
- 2025-08-01
- DOI
- https://doi.org/10.1016/j.xagr.2025.100553
- Citations
- 1
- Primary Topic
- Social Media in Health Education
- Type
- article
- Field-Weighted Citation Impact
- 2.17