Growth of ghost kitchens and virtual brands

The hospitality industry is undergoing a profound transformation with the emergence of ghost kitchens and virtual brands, driven by digital innovation and evolving consumer preferences. Ghost kitchens-delivery-only food production facilities-offer cost-effective and scalable solutions for restaurant operators by eliminating the need for physical dining spaces. Similarly, virtual brands leverage data-driven strategies to optimize menu offerings and customer engagement in an increasingly digital marketplace. While these models present significant opportunities, such as market expansion, reduced overhead costs, and operational flexibility, they also pose challenges, including reliance on third-party delivery platforms, brand differentiation, and maintaining food quality. This manuscript examines the growth of ghost kitchens and virtual brands, their economic implications, key operational strategies, and long-term sustainability within the evolving hospitality industry.

Authors

Publication Details

Journal
Turisticko poslovanje
Published
2025-01-01
DOI
https://doi.org/10.5937/turpos0-58240
Primary Topic
Consumer Retail Behavior Studies
Type
article
Field-Weighted Citation Impact
0.00
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article

Growth of ghost kitchens and virtual brands

Snježana Gagić, Vesna Vujasinović, Mateja Stanojević, Maja Paunić
Turisticko poslovanje
Consumer Retail Behavior Studies
article

Growth of ghost kitchens and virtual brands

Snježana Gagić, Vesna Vujasinović, Mateja Stanojević, Maja Paunić
article en

Abstract

The hospitality industry is undergoing a profound transformation with the emergence of ghost kitchens and virtual brands, driven by digital innovation and evolving consumer preferences. Ghost kitchens-delivery-only food production facilities-offer cost-effective and scalable solutions for restaurant operators by eliminating the need for physical dining spaces. Similarly, virtual brands leverage data-driven strategies to optimize menu offerings and customer engagement in an increasingly digital marketplace. While these models present significant opportunities, such as market expansion, reduced overhead costs, and operational flexibility, they also pose challenges, including reliance on third-party delivery platforms, brand differentiation, and maintaining food quality. This manuscript examines the growth of ghost kitchens and virtual brands, their economic implications, key operational strategies, and long-term sustainability within the evolving hospitality industry.

Turisticko poslovanje(35)
Openalex Percentile: Top 74%
Consumer Retail Behavior Studies
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