Exploring The Impact of Artificial Intelligence On Employee Productivity

Artificial Intelligence (AI) is reshaping organizational workflows by automating tasks, improving decision making, and enhancing productivity. It encompasses a variety of techniques and technologies designed to replicate cognitive functions such as reasoning, learning, perception, and language understanding. This study investigates the impact of AI adoption on employee productivity using primary data of professionals from IT, education, retail, and banking sectors collected through structured surveys administered to employees across various industries. Purposive sampling is used for study. The data has been analysed using descriptive statistics and cross-tabulation using Excel/SPSS. The findings reveal that AI tools significantly improve efficiency and task accuracy but also introduce challenges related to employee adaptation and training. The study recommends strategic integration of AI technologies with employee-centric training programs for optimal results.

Publication Details

Journal
REST Journal on Banking Accounting and Business
Published
2025-07-19
DOI
https://doi.org/10.46632//jbab/4/2/6
Primary Topic
AI in Service Interactions
Type
article
Field-Weighted Citation Impact
0.00
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article

Exploring The Impact of Artificial Intelligence On Employee Productivity

REST Journal on Banking Accounting and Business
AI in Service Interactions
article

Exploring The Impact of Artificial Intelligence On Employee Productivity

article en

Abstract

Artificial Intelligence (AI) is reshaping organizational workflows by automating tasks, improving decision making, and enhancing productivity. It encompasses a variety of techniques and technologies designed to replicate cognitive functions such as reasoning, learning, perception, and language understanding. This study investigates the impact of AI adoption on employee productivity using primary data of professionals from IT, education, retail, and banking sectors collected through structured surveys administered to employees across various industries. Purposive sampling is used for study. The data has been analysed using descriptive statistics and cross-tabulation using Excel/SPSS. The findings reveal that AI tools significantly improve efficiency and task accuracy but also introduce challenges related to employee adaptation and training. The study recommends strategic integration of AI technologies with employee-centric training programs for optimal results.

REST Journal on Banking Accounting and BusinessVol. 4(2, June 2025)
Decent work and economic growth
Openalex Percentile: Top 90%
AI in Service Interactions
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Exploring The Impact of Artificial Intelligence On Employee Productivity · REST Journal on Banking Accounting and Business (2025) | TGRS Research Map | TGRS