REFORMS IN PUBLIC SECTOR LIBRARIES IN LAHORE THROUGH ADAPTIVE LEADERSHIP AND KOTTER’S CHANGE MODEL: LESSONS FROM GOVERNMENT INITIATIVES

Public sector libraries in Lahore play a crucial role in fostering education, research, and community engagement. However, these institutions face numerous challenges, including bureaucratic inefficiencies, outdated management practices, and resistance to change. This study explores reforms in public sector libraries located in Lahore—Quaid-e-Azam Library, Punjab Public Library, and Model Town Library—through the dual lens of Adaptive Leadership and Kotter’s 8-Step Change Model. It adopts a qualitative research methodology, employing case study analysis of selected public libraries in Lahore. Data is collected through semi-structured interviews with library administrators, policymakers, and employees, along with observational research and document analysis of library policies. The findings will contribute to understanding how leadership-driven reforms can enhance public library services, making them more adaptable to technological advancements and community needs. It provides policy recommendations for government agencies, library administrators, and stakeholders, emphasizing the role of strategic leadership in public sector transformation. The integration of Adaptive Leadership with Kotter’s Change Model offers a structured yet flexible approach to navigating change, ensuring the long-term sustainability of reforms in Lahore’s public libraries.