UI and UX Design of Coffee Bean Sales Application with Design Thinking

General Background: Coffee is a vital commodity in Indonesia, yet local coffee bean sales remain limited despite substantial production. Specific Background: The challenges in the coffee industry include fluctuating prices, complex distribution channels, and limited access to broader markets for small-scale farmers. Knowledge Gap: Previous studies on coffee sales applications have primarily focused on usability testing, lacking comprehensive solutions for stock management, branding, and distribution efficiency. Aims: This study aims to design and develop a user-friendly application for coffee bean sales, MOWK’S COFFEE, using the Design Thinking methodology to enhance User Interface (UI) and User Experience (UX). Results: Through iterative processes of empathizing, defining, ideating, prototyping, and testing, the research produced a validated application prototype that significantly improved transaction ease, stock management, and distribution processes while enhancing user satisfaction. Novelty: Unlike prior research, this study integrates iterative user feedback into every design stage, addressing not only interface usability but also operational complexities in coffee supply chains. Implications: The findings demonstrate that applying Design Thinking to e-commerce applications can strengthen the sustainability of local coffee production by connecting farmers directly with consumers, reducing reliance on intermediaries, and potentially boosting income for coffee stakeholders.Highlight : Designing the UI and UX of a coffee bean sales application. Using the Design Thinking method to understand user needs. Improving local coffee distribution and user experience. Keywords : Perkembangan Biji Kopi Indonesia, Design Thinking, User Interface, User Experience, E-commerce

Authors

Publication Details

Journal
Academia Open
Published
2025-08-04
DOI
https://doi.org/10.21070/acopen.10.2025.11847
Primary Topic
Digital Marketing and Social Media
Type
article
Field-Weighted Citation Impact
0.00
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article

UI and UX Design of Coffee Bean Sales Application with Design Thinking

Erwin Widodo, Widayanti Kusumaningrum, Endroyono
Academia Open
Digital Marketing and Social Media
article

UI and UX Design of Coffee Bean Sales Application with Design Thinking

Erwin Widodo, Widayanti Kusumaningrum, Endroyono
article en

Abstract

General Background: Coffee is a vital commodity in Indonesia, yet local coffee bean sales remain limited despite substantial production. Specific Background: The challenges in the coffee industry include fluctuating prices, complex distribution channels, and limited access to broader markets for small-scale farmers. Knowledge Gap: Previous studies on coffee sales applications have primarily focused on usability testing, lacking comprehensive solutions for stock management, branding, and distribution efficiency. Aims: This study aims to design and develop a user-friendly application for coffee bean sales, MOWK’S COFFEE, using the Design Thinking methodology to enhance User Interface (UI) and User Experience (UX). Results: Through iterative processes of empathizing, defining, ideating, prototyping, and testing, the research produced a validated application prototype that significantly improved transaction ease, stock management, and distribution processes while enhancing user satisfaction. Novelty: Unlike prior research, this study integrates iterative user feedback into every design stage, addressing not only interface usability but also operational complexities in coffee supply chains. Implications: The findings demonstrate that applying Design Thinking to e-commerce applications can strengthen the sustainability of local coffee production by connecting farmers directly with consumers, reducing reliance on intermediaries, and potentially boosting income for coffee stakeholders.Highlight : Designing the UI and UX of a coffee bean sales application. Using the Design Thinking method to understand user needs. Improving local coffee distribution and user experience. Keywords : Perkembangan Biji Kopi Indonesia, Design Thinking, User Interface, User Experience, E-commerce

Academia OpenVol. 10(2)
Openalex Percentile: Top 74%
Digital Marketing and Social Media
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