Impact Evaluation of AI-Language Access Models for Indigenous Language Communities in the City of Los Angeles
Los Angeles (LA) City Council District 3's (CD3) implementation of AI-driven translation tools represents a critical step toward equitable language access for its indigenous language communities. This paper focuses on translation services for communities that speak Q'anjob'al, Ayuujk, Zapotec, Chinantec, and K‘iche’. Success of community-centered innovation depends on active indigenous community participation in preserving and translating their languages by combining AI with human expertise for efficiency and cultural accuracy. Long-term success requires robust data governance, clear accountability measures, and consistent funding streams. Our proposed AI solution for CD3 includes a set of ethical standards to create a model ensuring equitable city service access for every resident: (1) maintain community engagement, (2) invest in technology and human capital, (3) build strong partnerships with technology providers and indigenous organizations, and (4) evaluate and refine implementation strategies.
Authors
- Jane Crowley (ORCID: https://orcid.org/0000-0002-9371-6651)
- Sergio Rodríguez (ORCID: https://orcid.org/0009-0000-4124-1386)
- S. K. Samanta
- E. Lixia Gong
- Elizabeth Fonseca
- Weixing Zeng
- Je Ahn
- Y. Jafari
- Marília Silva Dias (ORCID: https://orcid.org/0000-0001-8490-0310)
- Emma Siegele Christie
- Karina Castro Perezchica
- Antara Chugh
- Asli Kocak
Institutions
- Economic Policy Institute (US)
- University of California, Los Angeles (US)
- University of Calgary (CA)
- City University of New York (US)
- Pomona College (US)
- University of California, Santa Cruz (US)
- Hunter College (US)
- Paragon Genomics (United States) (US)
- University of California, Berkeley (US)
Publication Details
- Published
- 2025-06-06
- DOI
- https://doi.org/10.1109/ethics65148.2025.11098285
- Primary Topic
- Natural Language Processing Techniques
- Type
- article
- Field-Weighted Citation Impact
- 0.00